Flagship Merchant Services Review

#3 Merchant Credit Card Processing Company

iDealRating
9.5

Merchant Credit Card Processing Company: Flagship Merchant Services

Flagship Merchant is one of the best credit card processing companies for any sized business. They offer excellent service with dedicated representatives, a wealth of additional services and equipment to choose from, and stellar ratings and reviews across the board. Together with high quality service, customer support and competitive pricing, Flagship Merchants is a top contender for merchant services and processing.

 

Flagship Merchant Services Review Summary

Features    9.4
  • Highly rated credit card processing services
  • Works with all major credit card brands/networks -Reseller of POS systems from Clover
  • Provides additional merchant services, including Instant Accept™ with QuickBooks integration, Stamp Me™ Loyalty Card Program -SimplyPaid™, DirectDeposit Payroll and Merchant Cash Advance (up to $150,000)
Price    9.6
  • Offers Interchange Plus and Tiered Fee pricing models
  • Month-to-month plans
  • $35 fee per chargeback
  • Monthly PCI Compliance, Gateway, Statement, and other fees apply, but are negotiable
  • Can rent or lease equipment
  • FREE Credit Card Terminal with purchase

 

Reputation    9.5
  • Dedicated representative assigned for support
  • 24/7 phone support
  • A+ rating from the BBB
  • Fully PCI compliant
  • FREE virtual gateway setup and terminal reprograming
  • Month to month contracts for more flexibility
  • Open to negotiating monthly fees and rates
  • Thousands of positive reviews
 
Call for Best Price 888-427-8314
Features
iDeal Rating  9.4

Features

Call for Best Price
888-427-8314

“I recently started a new business and was clueless about how to handle credit card payments. My bank referred another company to me but after doing my own research, I chose Flagship Merchant Services. Cory ** became my account representative. He answered all my questions and was very patient and extremely helpful. I highly recommend!” -Linda of Standford, KY

Features
iDeal Rating  9.4

Features


Explore Flagship Merchants options for credit card processing as well as equipment and software that will better your business. Because you are deciding on a company that could help your business flourish, we suggest you consider the following questions while you research: 1. What kind of pricing model will be the best fit and 2. Do you need hardware or software that will facilitate a better customer experience? We always suggest that you call Flagship Merchants to receive the best prices and information to make your decision.

Credit Card Processing Services
more
less
Call for Best Price

Flagship Merchants was founded in 2001, and has been a leader in quality credit card processing services almost since inception.

The two pricing models offered by Flagship Merchants are the Tiered Fee model and the Interchange Plus model. Under the Tiered Fee model, their three tiers are Qualified, Mid-Qualified and Non-Qualified. Some of the cards that fall into each are as follows:

  • Qualified: Basic credit cards and debit cards, each with a different rate.
  • Mid-Qualified: Rewards debit or credit cards, each with a different rate
  • Non-Qualified: Corporate debit or credit cards, each with a different rate

The lowest processing rate under the Tiered Fee model will be for transactions with a debit card and pin number, which is typical for most credit card processing companies.

Flagship Merchants’ Interchange Plus model is a set fee per transaction plus a fee a little more than the interchange rate. As discussed in our industry overview, the interchange rate is set by the varying credit card networks depending on the type of transaction made. The set fee and the fee over the interchange can be negotiable and oftentimes depends on the volume of card transactions.

Clover POS Systems - From $29.99
more
less
Call for Best Price

Flagship offer the high quality, industry-leading Clover POS system, which has a wide range of products to fit various needs of merchants. From its Clover Go, which is a mobile system that uses Bluetooth, to its 2018 Clover Station 2.0, a stationary POS system with touchscreen, EMV chip and mobile pay app readers, Clover products will integrate well with any company at any level. Merchants can also change and customize settings such as tips, discounts and tax information using the Clover POS system. There are options to help manage inventory levels, run reports on transactions and other useful reporting tools provided by Clover. When combined with the credit card processing services from Flagship Merchants, Clover products will enhance and grow any business, regardless of size.

Authorize.net Account
more
less
Call for Best Price

Flagship Merchants offers integration with Authorize.net, both a gateway and virtual terminal for credit card authorization, both for in-store and online purchases. They provide free setup for companies who purchase it. With Authorize.net, merchants can rest assured that online and in-store purchases will be simple to navigate and quickly authorized for customers. Merchants can use Authorize.net to invoice customers and set up recurring payments for subscriptions and services. With multiple measures to ensure the security of customer data and prevent fraud, Authorize.net is an excellent choice to complement any business with an online presence. Authorize.net provides 24/7 support and supports major credit and debit cards as well as e-checks.

Merchant Cash Advance - up to $150,000
more
less
Call for Best Price

Flagship Merchants offers Merchant Cash Advance, which provides cash advances for businesses who need extra capital to grow businesses, help provide a hold-over during slow seasons or invest into marketing and advertising. There are a few preliminary requirements, including being established as a retail, restaurant or service business for at least a year and processing a minimum of $5,000 in credit card sales per month. But with a cash advance from Flagship, businesses can have flexibility to spend the money they receive in whatever manner that best grows their company. They provide expedited approval, low rates and reasonable terms that can meet you where you are. With any business loan, it’s always important to call to understand the options available before making any decisions. Family Guardian pricing starts at $79.95 per month, with fall protection adding an additional $10.00 per month.

Scroll for more
Feature/ProductFeature/Product Information
High-Risk Merchants Accepted
POS EquipmentClover
Same-Day Funding
Gateway/Virtual TerminalAuthorize.net
Merchant Cash Advance
Offers Customizable Merchant Solutions
 
Call for Best Price 888-427-8314
Price
iDeal Rating  9.6

Flagship Merchants Price

Call for Best Price
888-427-8314

Price
iDeal Rating  9.6

Flagship Merchants Price


The two pricing models offered by Flagship Merchants are the Tiered Fee model and the Interchange Plus model. Under the Tiered Fee model, their three tiers are Qualified, Mid-Qualified and Non-Qualified. Some of the cards that fall into each are as follows:

  • Qualified: Basic credit cards and debit cards, each with a different rate.
  • Mid-Qualified: Rewards debit or credit cards, each with a different rate
  • Non-Qualified: Corporate debit or credit cards, each with a different rate

The lowest processing rate under the Tiered Fee model will be for transactions with a debit card and pin number, which is typical for most credit card processing companies.

Flagship Merchants’ Interchange Plus model is a set fee per transaction plus a fee a little more than the interchange rate. As discussed in our industry overview, the interchange rate is set by the varying credit card networks depending on the type of transaction made. The set fee and the fee over the interchange can be negotiable and oftentimes depends on the volume of card transactions.

Flagship Merchants offers a great deal of pricing and fee relief for merchants who decide to partner with them. They were one of the first credit card processing companies to offer month to month contracts, which is a huge benefit for any sized business. The month-to-month contracts provide flexibility for merchants and the ability to adjust services when needed. Flagship Merchants reduces the amount of added fees that merchants have to pay. There are no early termination fees, no application fees and no set up fees, which can create a great initial financial burden for any business. Flagship sets up Authorize.net up for free, which is typically an additional cost of $49.99, and will reprogram any terminals that merchants already own for free as well.

Scroll for more
FeesTiered Fee
Debit Card Fee0.38% + $0.19 per transaction
Credit Card Fee1.58% + $0.19 per transaction
Debit Gateway Fee0.98% + $0.21 per transaction
Credit Gateway Fee1.98% + $0.21 per transaction
Chargeback Fee$35 per chargeback
PCI Compliance Fee (yearly)$99.00
Monthly Statement Fee$7.95
Monthly Minimum Processing Fee$15.00
Monthly Gateway Fee$10.00
 
Call for Best Price 888-427-8314
Reputation
iDeal Rating  9.5

Flagship Merchants Reputation

Call for Best Price
888-427-8314

“I was searching for a new Merchant Service and spoke with several different companies. By far, Elsie was the most help in finding out the information I needed to make a decision. She was very forthcoming with all of the fees and explained things extremely well. I was very impressed with her customer service and would definitely recommend Flagship to anyone else.” – Wendy of Enoch, UT

Reputation
iDeal Rating  9.5

Flagship Merchants Reputation


As evidenced by the rating weights, reputation is an important aspect when researching and considering which credit card processing company to choose. Flagship Merchants is our top-rated credit card processing company, and their reputation is one of the many reasons for it.

Customer Service

Flagship Merchants’ well-trained staff assists when deciding what model is the right fit for your business, and once on board, a dedicated representative is assigned to handle any and all issues, questions or account-related inquiries that may come up. The dedicated representative is a wonderful addition, especially because credit card processing can be convoluted and complicated to navigate. Beyond that, they provide 24/7 support for merchants even if the assigned representative is not available. Although Flagship Merchants typically does not advertise their fee structure prices online, they tend to be flexible and are willing to negotiate the pricing fees, offering their customers opportunities to save where it matters.

Data Security

Flagship Merchants is PCI compliant with well-documented security and anti-fraud measures to ensure that customer and merchant data is not compromised. Their gateway includes address verification services (AVS) and fraud protection to catch and combat potential fraudulent charges that may occur. They also use encryption through secure sockets layer (SSL) technology to ensure customer data is protected. All of this along with security measures through POS systems offered make Flagship a safe choice for merchants and their customers.

Professional and Merchant Ratings

Flagship has an A+ BBB rating along with hundreds of positive customer reviews. Although they are not as transparent regarding their pricing as we’d like, merchants report that there are no aggressive fees or sales tactics as often seen with payment processors. They continue to serve thousands of merchants of all sizes, and receive high marks from other professional reviewers as well. Flagship Merchants is an excellent choice based on reputation alone for all merchants’ credit card processing needs.

Scroll for more
Reputation ComponentsFacts
A+ BBB Rating
Dedicated Representative
24/7 Support
PCI Compliant
Willing to Negotiate
Customer Service Number888-272-7624