Alert1 Medical Alarm Button Review

Alert1 Review

#9 Personal Medical Alert System for Monitoring Senior Safety

iDealRating
7.8

About Alert1

Alert1 is a provider of personal safety devices for seniors. Headquartered in Williamsport, PA, the company provides medical alert systems and medical alarm buttons nationwide.

Alert1 Review Summary

Features    8.0
  • In-Home and On-The-Go systems
  • Add-on features and accessories include fall detection
  • 24/7 monitoring
Price    7.7
  • $19.95/mo to $52.95/mo price based on product and feature set
  • No long term contracts
  • More expensive than other plans on market
Reputation    7.9
  • US-based, UL-certified monitoring centers
  • Monitoring center staff SIA
  • Certified multi-lingual operators
 
Call for Best Price 1-866-709-6327
Features
iDeal Rating  8.0

Alert 1 Products and Features

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1-866-709-6327

Features
iDeal Rating  8.0

Alert 1 Products and Features


Alert 1 provides basic medical alert systems. Their devices aren’t as advanced, and besides fall detection, it seems that there isn’t much else differentiating them from the other options available on the market. They offer both cellular and landline connections, and have a plan that offers both mobile and in-home capabilities, and provide 24/7 monitoring.

Although Alert 1’s systems are serviceable, there isn’t much else to them besides adding on fall detection. Considering the price points (more on that below), we at iDeal Comparison believe there are better options out there with better, more extensive features.

Home Medical Alert - Landline
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Alert1 Home Medical Alert Landline Review
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Alert1’s home medical alert system offers a base station that plugs into a landline with a call button to reach Alert1’s 24/7 “command center”. A press of the call button on the base unit initiates two-way communication with Alert1’s US-based, TMA 5 Diamond certified 24/7 command center. In addition to the base station, the user receives an alert button pendant or wrist button that can be worn when the user is not within reach of the base station. This help button has a range of up to 600 feet, is waterproof, and has a two-year battery life. One press of the button initiates an emergency call to the person of your choosing, including EMS, a family member or neighbor. Pricing starts at $19.95 per month, however, Alert1 does not offer a monthly plan. Customers may choose from annual, semi-annual, or quarterly plans. Alert1 has a 30-day money back guarantee, with its annual or semi-annual service plan. Shipping, warranty, and activation fees are not refundable.

Home Medical Alert with Fall Detection
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Alert1 Home Medical Alert with Fall Detection Review
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Alert1’s Home Medical Alert with Fall Detection Home Guardian does not require a landline to operate – it uses T-Mobile’s national cellular network to connect users to the Alert1 Command Center. The system includes a base station and either a necklace or wrist pendant with an alert button. Users can initiate two-way communication with the monitoring center through the call button on the base station. Also included is an alert button (alert button necklace or wrist button) that alerts the call center to an emergency with a press of the button. The button includes fall detection, meaning that if a user falls and can not press the call button, Alert1 will still be notified and send help. the call button range is 400 feet, and backup battery on the base station lasts 24 hours. The pendant is waterproof. It can be worn in the shower. Pricing starts at $30.95 per month (average per month on the annual plan), however Alert1 does not offer a monthly plan. Customers may choose from annual, semi-annual, or quarterly plans. Alert1 has a 30-day money back guarantee, with its annual or semi-annual service plan. Shipping, warranty, and activation fees are not refundable.

Kelsi - On The Go Medical Alert System
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Alert1 Kelsi On-The-Go Medical Alert System Review
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Alert1’s Kelsi medical alert system is a mobile medical alert system for seniors who are on the go. This portable all in one medical alert device has a medical alert button built in, which when pressed, initiates a call to Alert1’s medical monitoring “command center”. the device includes a built-in speaker for two way communication with the monitoring center. The wireless medical alert system uses either the AT&T or T-Mobile network, so no internet connection is required. The device is waterproof, so it can be worn in the shower, or with a pacemaker. The base system does not include GPS of fall detection technology. However, these add-on’s can be programmed into the system at an additional monthly cost. Base price of the Kelsi medical alert system is $30.95/month (average monthly fee with annual contract). GPS and fall detection add an additional $11.00 per month. Customers may choose from annual, semi-annual, or quarterly plans. Alert1 has a 30 day money back guarantee, with its annual or semi-annual service plan. . Shipping, warranty, and activation fees are not refundable.

Pax Plus - On-The-Go + Home Fall Detection
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Alert1 Pax Plus - On-The-Go + Home Fall Detection System Review
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Pax Plus is Alert1’s most advanced medical alert system, designed to cover a user┬áhome and on the go and includes fall detection. The mobile unit can sense a fall, and automatically contact the call center. The home pendants are slim and comfortable The devices are shower-safe, and the mobile unit sports a 24 hour battery life, while the In-Home Fall Detection Pendant has a battery life of 2+ years. Base price of the Pax Plus medical alert system is $52.95/month (average monthly fee with an annual contract), and includes 1 month free. Quarterly price is $58.95/mo. Customers may choose from annual, semi-annual, or quarterly plans. Alert1 has a 30 day money back guarantee, with its annual or semi-annual service plan.

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ProductsIn HomeOn The GoPax-Plus
Fall Detection Available
In-Home Range600ft600ft
Base Station Backup Battery24 hours24 hours
Cellular Coverage ProviderT-MobileAT&TAT&T
Mobile Battery Life24 hours24 hours
GPS Tracking
Family Alerts
Two-Way Voice
Waterproof Device
 
Call for Best Price 1-866-709-6327
Price
iDeal Rating  7.7

Alert 1 Prices

Call for Best Price
1-866-709-6327

Price
iDeal Rating  7.7

Alert 1 Prices


The biggest downfall for Alert 1 is the pricing. Although they offer a simple pricing plan, they are more expensive than many of their competitors. Their highest priced plan is the bundle of their in home and on the go medical alert systems, which tops off at $52.95 a month. The pricing for Alert 1’s nominal features and services is what really brings down their overall rating.

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Product (price/month)In-HomeOn-the-GoPax-Plus
Base Price$19.95/mo$30.95/mo$52.95/mo
Fall Detection$11.00/mo$11.00/mo
 
Call for Best Price 1-866-709-6327
Reputation
iDeal Rating  7.9

Alert 1 Company Reputation

Call for Best Price
1-866-709-6327

Reputation
iDeal Rating  7.9

Alert 1 Company Reputation


Company reputation is critical when evaluating and ranking companies that provide medical alarms for seniors. The products need to work first time, every time, and the monitoring center must be fool-proof, providing the service and support commensurate with the seriousness of the emergency. In order to identify the most reliable medical alert providers for our users, iDeal Comparison evaluates consumer reviews, professional reviews, as well as our own experiences with companies.

For many products, brand is important. However, brand is not necessarily a critical component in iDeal Comparison’s reviews. The company’s products, monitoring center, and our experience with the provider is key. In addition to consumer and website reviews, customer experience factor heavily into a company’s reputation: 1) buying 2) owning and 3) returns. Alert1 is a solid company and does a good job meeting the needs of consumers. Alert1 is a good choice for users looking for the protection a medical alert system provides.

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Reputation ComponentsFacts
CSSA 5 Diamond Monitoring Center
Underwriters Laboratory (UL) Certified
A+ BBB Rating
TrustPilot Rating
Money-Back Guarantee
Customer Service Number(650) 605-6652